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Compliance Specific News & Resources for GoWest Credit Unions
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Compliance Newsletter

COMPLIANCE HEADLINES

National Credit Union Administration (NCUA) 


Importance of Contingency Funding Plans 


The NCUA Board released Letter to Credit Unions 23-CU-06 which provides information related to the Addendum to the 2010 Interagency Statement on Funding and Liquidity Risk Management: Importance of Contingency Funding Plans. The events of the first half of 2023 have further underscored the importance of liquidity risk management and contingency funding planning. 


Credit Unions should assess the stability of their funding and maintain a broad range of funding sources that can be accessed in adverse circumstances. In addition, credit unions should be aware of the operational steps required to obtain funding from contingency funding sources, including potential counterparties, contact details, and availability of collateral. As part of operational readiness, credit unions should regularly test any contingency borrowing lines to ensure the institution’s staff are well versed in how to access them and that they function as envisioned.   


The addendum discusses two sources of contingency funding that are available to credit unions: 

  • Federal Reserve Discount Window; and 

  • Central Liquidity Facility. 

___________________________________________________________________________________ 


Consumer Financial Protection Bureau (CFPB) 


CFPB Supervisory Highlights: Summer 2023 


The CFPB released the Summer 2023 edition of their Supervisory Highlights.  The latest edition of the Supervisory Highlights report covers findings from CFPB supervisory examinations completed from July 2022 to March 2023.  The highlight included observations on: 

  • Auto Origination; 

  • Auto Servicing; 

  • Consumer Reporting; 

  • Debt Collection; 

  • Deposits; 

  • Fair Lending; 

  • Information Technology; 

  • Mortgage Origination; 

  • Mortgage Servicing; 

  • Payday and Small-Dollar Lending; and 

  • Remittances 


The CFPB paid particular attention to issues with: 


Higher car prices lead to more delinquencies in auto lending.  Examiners also found multiple instances of unfair or abusive acts or practices by servicers, including: 

  • Charging fraudulent interest on inflated loan balances: Servicers charged interest on loans based on fraudulent representations by dealers that the vehicle had options and enhancements that it did not actually have. When servicers identified discrepancies, they did not reduce the amount that consumers owed on the loan agreements and continued to charge interest tied to financing of the nonexistent options. 

  • Cancelling automatic payments without sufficient notice, leading to unavoidable late fees: Servicers did not properly notify consumers that the final payment of an auto loan often had to be made manually to close out the loan, and were surprised when they were hit with late fees even though they had automatically paid their balance for years. 

  • Engaging in illegal collection practices after repossession: Servicers engaged in the practice of blanket cross-collateralization by accelerating and requiring payments from all consumers on unrelated debts, such as credit cards, before consumers could reclaim their repossessed vehicles. 


Debt Collection attempts on medical debt.  Examiners found debt collectors continued collection attempts for work-related medical debt after receiving sufficient information to render the debt uncollectible under state worker’s compensation law. The debt collectors violated the Fair Debt Collection Practices Act by collecting an amount not permitted by law or agreement, by falsely representing the character, amount, or legal status of a debt, by engaging in conduct which had the natural consequence of harassing, oppressing, or abusing the consumer, and by using false, deceptive, or misleading representations in connection with the collection of a debt. 


Issues with payday lender collection practices.  The CFPB examinations also found unfair and abusive acts employed by payday lenders in their collection practices. Lenders would put language in loan agreements that prohibited consumers from revoking their consent for the lender to call, text, or e-mail the consumers about collection on the outstanding balance. 

Lenders also made false collection threats that would often purport their authority to garnish wages of borrowers, when no such authority exists. In some cases, the lender would make an unauthorized wage deduction by sending demand notices to consumers’ employers that incorrectly conveyed that the employer was required to remit to the lenders from the consumer’s wages the full amount of the consumer’s loan balance.  In fact, the consumer had agreed to permit the lenders only to seek a wage deduction in the amount of the individual scheduled payment due. 

____________________________________________________________________________________ 


Federal Reserve Board (FRB) 


Federal Reserve Issues FOMC Statement 


The Federal Reserve released the latest FOMC statement after the committee decided to raise the target range for the federal funds rate another 25 basis points to 5 ¼ to 5 ½ percent. 

 ___________________________________________________________________________________ 


Internal Revenue Service (IRS) 


IRS Commissioner Signals New Phase in Employee Retention Credit Work 


IRS Commissioner Danny Werfel stated that the agency has made substantial progress in the ongoing effort related to Employee Retention Credit (ERC) claims and has entered a new phase of increasing scrutiny on dubious submissions while renewing consumer warnings against aggressive marketing. 


The Employee Retention Credit, also sometimes called the Employee Retention Tax Credit or ERTC, is a tax credit enacted to help businesses during the pandemic that was subsequently amended three times by Congress. Many businesses legitimately apply for the credit, but aggressive marketing has overshadowed the program. The period of eligibility for the credit for affected businesses is very limited, covering only between March 13, 2020, and Dec. 31, 2021. 


Under the current law, businesses can typically continue to file claims for the credit until April 15, 2025. That raises future concerns, Werfel said. 


Properly claiming the ERC 


There are very specific eligibility requirements for claiming the ERC. These are technical areas that require review. Employers can claim the ERC on an original or amended employment tax return for qualified wages paid between March 13, 2020, and Dec. 31, 2021. However, to be eligible, employers must have: 





AffirmX and GoWest Partnership

League InfoSight Highlight: Trusted Contact Resources and Information! 


Through a multi-League/Association collaborative effort, League InfoSight is super excited to announce the availability of a comprehensive Trusted Contact Program toolkit in both InfoSight and CU PolicyPro! 


Multiple agencies, including the Consumer Financial Protection Bureau (CFPB) and National Credit Union Administration (NCUA) have encouraged credit unions to permit members to add a Trusted Contact to their account as another line of defense against financial fraud for elder and vulnerable members. The specific resources now available on InfoSight include: 

  • Trusted Contact Information and Authorization Form 

  • Model policy 

  • Model procedures 

  • Model script 

  • Frequently asked questions 


Credit unions can access this information directly from the dashboard or by visiting the “Security” topic and the “Elder and/or Vulnerable Adult Protections” page. 

As with any new program, credit unions may wish to obtain advice from legal counsel before implementing the program. 


For more information or questions, please reach out to info@leagueinfosight.com. 




ARTICLES OF INTEREST

Looking at credit scores only tells part of the story – cashflow data may tell another part 

Federal housing agencies strongly encourage landlords to provide tenants written notice of their rights 

FTC and HHS Warn Hospital Systems and Telehealth Providers about Privacy and Security Risks from Online Tracking Technologies 

Statement of CFPB Director Chopra, Member, FDIC Board of Directors, Regarding the Proposal to Strengthen the Resilience of America’s Largest Banks 

FRB Announces the Individual Capital Requirements for all Large Banks, Effective on October 1 

FSOC Staff Committee Releases Progress Report on Interagency Efforts on Climate-Related Financial Risk 


COMPLIANCE CALENDAR

Sept. 1, 2023: NCUA Cyber Incident Notification Requirements

Sept. 4, 2023: Labor Day - Federal Holiday

Oct. 9, 2023: Columbus Day/Indigenous Peoples' Day - Federal Holiday

Oct 30, 2023: 5300 Call Report Due to NCUA 

TOOLS & RESOURCES

Effective Dates
Bulletins & Alerts
Webinar Calendar
AffirmX and GoWest Partnership

Q&A OF THE WEEK

We were told by an examiner that we have to have a list of all of our MLOs posted in the lobby of each branch. Is this a requirement of the SAFE Act?

The CFPB's SAFE ACT Examination Manual lists the following options:

  • Directing consumers to a listing of registered MLOs and corresponding unique identifiers on the institution's website;

  • Posting the information prominently in a publicly accessible place, such as a branch office lobby or lending office, reception area; and or

  • Establishing processes to ensure that institution personnel provide MLO unique identifiers when requested by consumers from employees other than the MLO.


Safe Act Examination Manual 

For your individualized login, select your state below. 

Arizona
Colorado
Idaho
Oregon
Washington
Wyoming

If you have questions about this communication, contact us at 800.546.4465, or via our shared email inbox at compliance@gowest.org.

Have a great week!

Your GoWest Compliance Team, 

David Curtis

CUCE

Director, Compliance Services
P: 206.340.4785

Tiarra Sanders-Hausa

NCCO

Manager, Compliance Services

P: 206.618.9302

Copyright © 2023 GoWest Credit Union Association. All Rights Reserved.

Mailing Address:
GoWest Credit Union Association, 18000 International Blvd Ste. 1102, SeaTac, WA 98188, United States
1.800.995.9064

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